Absolute shambles of a company.
Kept changing our flights, at last minute to, the flight back got changed couple days before we were due to fly, we apparently were expected to land in UK a day before we departed Zanibar!!! And admin could not see this? We will never use Away Holidays again, they were blaming the air line (Kenya Airways) and like wise, we feel they do this because the flights are cheaper for them, no reimbursement to us even though we paid extra for decent timings because having children (even though the flights were stupid hours). Joe who i dealt with on the telephone had a little attitude on occasions & communication was appalling. My advice would be to stay clear of this company.
Booking ref: 76393
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Away Holidays is a UK based luxury holiday company with offices at multiple locations and headquartered at Iver, Buckinghamshire. The company is a part of the bigger Southall Travel Group and specializes in arranging affordable luxury holidays to global destinations. Backed with travel expertise for global destinations and strategic partnerships with vast network of suppliers developed over many years, Away Holidays endeavours to deliver the best in service as well as the prices. A UK based team of highly trained travel experts is available to book holidays, and the company operates a 24x7 service delivery centre. Bookings with Away Holidays are fully bonded by its ATOL license (5553) from the Civil Aviation Authority. The company runs exclusive offers for holiday packages to all worldwide destinations and offers highly competitive prices unavailable anywhere else. Call Away Holidays at 0800 408 8000 to book most lucrative deals for Dubai and Middle East, Mauritius, Maldives, Seychelles, Sri Lanka, Far East, USA and Pacific destinations. You can also browse the company’s website at www.awayholidays.co.uk.See more