I have boiler cover with axa which was purchased through my insurance company as an add on to the house policy.We tried to ring the number on are policy documents to get a gas engineer to repair are boiler.but were unable to get through so phoned the general information number were we were told you only take email claims and it could take 14 days to reply.This policy is owned by a 80 year old woman who hasn’t access to a email account.And any requests for service by anybody should be delt with and an appointment should be agreed within 24 hours.Are perhaps axa whant to be responsible for the death of older people by hypothermia are carbon monoxide poisoning are perhaps the total destruction of people’s homes in the worst case.
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Providing Home Emergency, Motor Breakdown and Excess Protection insurance.
Monitored Monday - Friday, 9.00am - 5.00pm. To report
an emergency, please call the number in your policy document.
For feedback relating to Travel please visit https://uk.trustpilot.com/review/axa-travel-insurance.com
