axaglobalhealthcare.com

4.1
4.1 Based on 426 reviews

We’re AXA Global Healthcare, and we’re experts when it comes to healthcare around the world. We use AXA’s resources around the world to help our members access quality medical care whenever they need it. We do that by matching them up with international h...

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Average Rating

4.1

/
5

426 Reviews

5 Star
66%
4 Star
11%
3 Star
8%
2 Star
4%
1 Star
12%

All Reviews

Filter Reviews

Review Time

ServizioPessimo50
Fantastic

No content provided.

5
Date of experience: Dec 26, 2025
Lucia Rossi
Positive Experience

No content provided.

5
Date of experience: Dec 26, 2025
Giorgio F.
Feedback Needed

No content provided.

4
Date of experience: Dec 26, 2025
JS36
Clear Communication

The instructions provided by the representatives over the phone were clear and helpful.

5
Date of experience: Dec 26, 2025
Mortimer
Exceptional support from the team!

I commend the support team for their remarkable speed in handling claims, addressing inquiries, and resolving issues. Their representatives are exceptionally friendly and helpful. Additionally, the claims process is very user-friendly. Overall, my experience has been outstanding!

5
Date of experience: Dec 25, 2025
Nathalie Roux
Outstanding Service

Excellent service

5
Date of experience: Dec 23, 2025
Clifton Walker
Great Service When Reached

When I manage to talk to a real person, the service is excellent. However, I often struggle with the online system, getting locked out frequently and having trouble resetting my password.

3
Date of experience: Dec 22, 2025
CrasPL
Lengthy Process

The process is slow. One case seems to take forever. It's frustrating that different representatives handle my case, making things drag on. I've had to submit documents multiple times without any clear answer. It's very frustrating, especially when I need assistance while unwell!

3
Date of experience: Dec 22, 2025
Cindy Brooks
Prompt and Attentive

Very attentive service and quick payment.

5
Date of experience: Dec 22, 2025
Claim Issues

I submitted a claim weeks ago and have been given the runaround without receiving payment, despite an email stating I am eligible to claim.

1
Date of experience: Dec 20, 2025

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Business Details

  • We’re AXA Global Healthcare, and we’re experts when it comes to healthcare around the world. We use AXA’s resources around the world to help our members access quality medical care whenever they need it. We do that by matching them up with international health insurance that suits them, and by keeping them supported before, during and after treatment.

    We help our members to live life to the fullest, knowing we’ll be here to help if they need us.

    We offer international health insurance plans for people buying for themselves, or businesses buying for their employees.

    We can help whether those living or working abroad for a short time or for longer.
    See more

  • language https://www.axaglobalhealthcare.com

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