I already have virtual tickets for an event. I've changed my phone number so the AXS app will no longer work because it is phone number dependent. Trying to change my phone number proved to be impossible. I spent about 4 hours on the app, and on my desktop. Everything is digital and the FAQ don't give you the answer. No real people. Negotiating this terrible website is like finding your way through a maze and time consuming. Very frustrating. However eventually I discovered a link to customer service which was hiding. Once there a human solved my problem!
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AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas.