Booked tickets for RHS Hampton Court Garden Festival. After being talked through the booking procedure by a very nice lady.... the big day came. What a disaster. I checked the app had the tickets before leaving home. All was good however at the entrance gate, no tickets showing. Even the helpful man who was going to scan my QR code was unable to find it. The screen was blank. Seems I was not alone. Countless others along with myself were directed to the ticket office where they took my name and printed out a ticket for me. What a frustrating experience. Hopefully RHS will not use this method for tickets at their next show.
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AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas.