I have NEVER had such a frustrating experience with concert tickets as I have with AXS!!! They are HORRIBLE and their customer service is horrible! I was trying to list two tickets for sale but for some reason, the venue has it listed as two different sections even though they are RIGHT NEXT TO EACH OTHER!!! Because of this, AXS will not let me list them as a pair meaning they probably won't sell. I contacted their chat which was completely useless and get this, in the middle of reviewing their "chat help" their system literally kicked me out of the review process. Not the chat itself, but the REVIEW THEY ASKED FOR! Possibly because I gave them a thumbs down???? Not only has this issue frustrated me but it seems as if EVERY time I use AXS, I have to create a new password or login!?! Can they not keep our info safe, is that why we have to change our password so much? Scary, if that is the case!!
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AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas.