Tried to sell my tickets for next year which costed me £300 - needed the money back for an emergency reason. Was not allowed to sell tickets other than through THEIR resale service, after they were sold I was then notified I would not get MY money back until July 2025 for ‘buyer protection’ even though the other person has paid money for MY tickets. They essentially have double the money right now. They also charged a £25 fee for selling them. For why? I do not get the money back for a YEAR. How can you charge for that ?!Customer service is nonexistent and bots just respond with any issues you have, making matters more frustrating.DO NOT recommend AXS. Go with ticketmaster, people need to stop using them for events. They will have more problems than they are worth.
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AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas.