BUYER BEWARE! ZERO Customer Service / No Refund - I'm out $900 for a show that never happened!I recently bought concert tickets for a show that was cancelled. I spent hours on their "live chat" with zero response, so I tracked down their phone number and spoke to a very unprofessional customer service rep who informed me that there are no refunds for resale tickets - buyers are completely unprotected. The SELLER of the tickets, however, will get a refund on top of the profit they already made!
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AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas.