i purchased tickets to a museum and when i arrived the museum had unexpectedly closed early and i could not use my tickets. i tried to reach out to AXS from my cell phone but there is no phone number and the chat kept messing up. i was traveling, and did not have access to a computer until the following day. now, because the event has "passed" meaning my tickets were for yesterday and its now today, i cannot request a refund, even though the venue being closed is something completely out of my control.
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AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas.