We've paid Ayvens £18,000 over the past 4 years, the car that we have been paying for has basically blown up through no fault of our own and not only have they decided to not assist with the repairs, they think it's acceptable to continue the payments when we don't have the car. We have now had to open a case with the legal ombudsmen and have been told that not only are we not able to pause any payments, but if the legal process takes longer than the end of our contract (a timeline in which I have no control over) they will continue charging £400 a month for their car which has been sat in the garage since Feb 17th.They have left a young family with 3 children with no car, paying their lease every month on top of the hire fees for a replacement car.No compassion, no support. Just pure greed. Avoid this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ayvens was formed from the merger of ALD Automotive SA with LeasePlan Corp NV, and is part of the Société Générale Group. In the UK, Ayvens is the brand now used by LeasePlan UK. Collectively, our size and reputation mean we can offer a wide range of vehicles for personal and business needs, with an extensive network of garages and dealers, plus the support of our dedicated teams.
We manage the entire life cycle of our vehicles, handling everything from purchasing and maintenance to selling former lease vehicles. With over 50 years of experience, we’re a trusted partner for our corporate and SME clients, as well as individual consumers.See more
