When I signed up for a business lease car, I requested to take out a maintenance plan, but this wasn't included on the contract and wasnt noticed straight away, but when and I asked why, I was just told its too late now and wasn't added to the contract and to look after it myself. When I sent copies of emails and asked for a manager to call me back, and I was copied into two emails with the manager included, I still never received a call back to try and resolve it.I booked the lease car through AA thinking the service would be amazing, but the service as been far from it and no one is helping resolve my complaint.
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Ayvens was formed from the merger of ALD Automotive SA with LeasePlan Corp NV, and is part of the Société Générale Group. In the UK, Ayvens is the brand now used by LeasePlan UK. Collectively, our size and reputation mean we can offer a wide range of vehicles for personal and business needs, with an extensive network of garages and dealers, plus the support of our dedicated teams.
We manage the entire life cycle of our vehicles, handling everything from purchasing and maintenance to selling former lease vehicles. With over 50 years of experience, we’re a trusted partner for our corporate and SME clients, as well as individual consumers.See more
