Ayvens has been the worst company I’ve ever dealt with. Four years of lies, delays, shifting figures, and total refusal to take responsibility. They’ve destroyed my peace of mind and dragged out a situation that should have been resolved long ago.❌ I never asked for a phone call — stop inventing excuses. ❌ You claimed my complaint was logged, but left me waiting 9 days without a response. That’s not complaint handling — that’s contempt for customers. ❌ Your so-called “low” early termination fees are an insult. If they were low, I wouldn’t still be stuck dealing with your incompetence. ❌ You can’t even keep your figures straight — they change constantly, and you clearly don’t have a clue why. ❌ Your delays and errors are blocking me from buying a new car. Stop trying to deflect blame. ❌ Don’t waste time telling me to go to the Financial Ombudsman — if this isn’t resolved fairly now, I’ll see you in court. ❌ Still no invoice you claim to have sent — just more empty promises.Ayvens is a shambles. I wouldn’t trust them with anything. If you value your time, sanity, or money — stay well away.
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Ayvens was formed from the merger of ALD Automotive SA with LeasePlan Corp NV, and is part of the Société Générale Group. In the UK, Ayvens is the brand now used by LeasePlan UK. Collectively, our size and reputation mean we can offer a wide range of vehicles for personal and business needs, with an extensive network of garages and dealers, plus the support of our dedicated teams.
We manage the entire life cycle of our vehicles, handling everything from purchasing and maintenance to selling former lease vehicles. With over 50 years of experience, we’re a trusted partner for our corporate and SME clients, as well as individual consumers.See more
