Do not do business with this company,I was sold a car that was not as advertised its had faults on it from week one but this company simply doesn't not want to know,one of the faults is a dangerous one with the brakes just jamming on for no apparent reason,the other is the infotainment system it just goes off and stays off until you lock the car up for half an hour and then start it up again,the excuses I have had to listen to is unbelievable they are saying now I can't use my phone because it's not compatible but what they didn't know was that this is my second phone since owning the car my first an iPhone the 2nd attempt Samsung ultra 2 of the biggest phone companies in the world as for Ayvens they just take whatever Volkswagen tell them.Finally to get me to go away they offered me an early settlement figure of over £7000 this hasn't taken into account that the car is not fit for purpose not as advertised (missold) and a dangerous to drive,I will fight this tooth and nail this company & Leaseplan are a farce,expect more reviews the longer it goes on in am sick of hearing the excuses and timewasting,and forget the BVLRA they just back the car companies up to the hilt as it is them that pay their wages.There should be an overall Ombudsman to watch and act on what these companies do.
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Ayvens was formed from the merger of ALD Automotive SA with LeasePlan Corp NV, and is part of the Société Générale Group. In the UK, Ayvens is the brand now used by LeasePlan UK. Collectively, our size and reputation mean we can offer a wide range of vehicles for personal and business needs, with an extensive network of garages and dealers, plus the support of our dedicated teams.
We manage the entire life cycle of our vehicles, handling everything from purchasing and maintenance to selling former lease vehicles. With over 50 years of experience, we’re a trusted partner for our corporate and SME clients, as well as individual consumers.See more
