Appalling business to deal with. Original request raised in October 2024 which I have followed up 9 times on the phone or in writing. I have had NO response from Ayvens with the exception of one holding email. I've escalated via their complaints procedure which has also been ignored. No one is willing to take ownership of the matter. A frustrating and completely unacceptable experience.
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Ayvens was formed from the merger of ALD Automotive SA with LeasePlan Corp NV, and is part of the Société Générale Group. In the UK, Ayvens is the brand now used by LeasePlan UK. Collectively, our size and reputation mean we can offer a wide range of vehicles for personal and business needs, with an extensive network of garages and dealers, plus the support of our dedicated teams.
We manage the entire life cycle of our vehicles, handling everything from purchasing and maintenance to selling former lease vehicles. With over 50 years of experience, we’re a trusted partner for our corporate and SME clients, as well as individual consumers.See more
