Absolutely appalling service throughout the lease, extremely incompetent staff (when you could get hold of them)- and to top it all a £310 bill on handing the car back after an expensive full valet for one minor dent in the front bumper and a few minor scratches to the LHF wing (BTW, neither of these was our fault). Avoid like the Black Death! They deserve zero points. As an aside, BCA (the assessing company) had 'no drivers' until 29 December 2025 when our expiry contract with Ayvens ended on the 19th, so the car was left on the road for ten days when we couldn't use it and the insurance was with Ayvens and anyone could have caused that minor damage. Pathetic.
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Ayvens was formed from the merger of ALD Automotive SA with LeasePlan Corp NV, and is part of the Société Générale Group. In the UK, Ayvens is the brand now used by LeasePlan UK. Collectively, our size and reputation mean we can offer a wide range of vehicles for personal and business needs, with an extensive network of garages and dealers, plus the support of our dedicated teams.
We manage the entire life cycle of our vehicles, handling everything from purchasing and maintenance to selling former lease vehicles. With over 50 years of experience, we’re a trusted partner for our corporate and SME clients, as well as individual consumers.See more
