I ordered a product based on a Facebook ad, but it was completely inaccurate. When I reached out for a return and refund, I was offered a 10% refund while keeping the product. After refusing, they increased it to 20%, but I still declined since the product didn't match the advertisement and was useless to me. They then offered a 30% refund, which I also turned down. They eventually claimed no refund would be provided but offered a free gift, which I also rejected. I plan to report this to the relevant authorities and advise others to avoid this company and similar online ads as they seem to attract scammers.
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