Subject: Urgent: Unauthorized Azure Charges & Non-existent Database — No Support ResponseI am deeply frustrated and disappointed with Microsoft Azure’s customer service. I have been billed for a database that does not exist. Last year I used one service and one SQL database. I cancelled the service, but my billed amount doubled.More recently, I explicitly deleted the SQL and closed the database service, yet my charges jumped by 70%. I have no active database, but I’m still getting billed. It feels like they’re simply ripping me off.I have tried to reach Azure support but received no meaningful response. Customer service is nonexistent. This is unacceptable. I demand:A full investigation and audit of my billing historyA refund for charges incurred after service cancellationA direct Microsoft contact (manager or escalation) to resolve thisIf no response is made within a reasonable timeframe, I will escalate further (regulators, public forums, legal).
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