I contacted Azure support to ask for help with service continuity given that my Action Pack subscription was about to end. It was very difficult to open a new ticket, given that the Azure admin center is designed to make it so. When someone was finally assigned to the case (# 2505070040007699) they spent a week telling me what I had already told them, and sending me irrelevant articles. They clearly has no understanding. Finally, after ignoring my emails for several days, and without confirming that it was OK with me, they just closed the ticket and walked away. Absolutely disgraceful.
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Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington.