For the last 5 years I have been a fairly happy MS azure customer. I have build a sitebuilder for vacation rentals, where I host my customers websites on a azure setup.I felt quite secure, having daily and weekly backup of the enire WM. All that ended this monday afternoon, when one of my customers called me: She could not access her site. I check her site and another customers site, both sites were gone. My developers ask me to check my server from the azure portal, as they can not get access to it. When I login, my azure profile is wiped. There is no resources (server, database, backup and so on), not even my invoices. It is as if I am a new user. I was worried about getting hacked, this is much worse. Everything is gone, and I can not do anything for my customers. After 11 calls I got through the AI answering support calls for microsoft busness (it will keep ask which product I have problems with) to a human supporter, who could only help me with creating a support ticket for the azure support. I am still waiting for a reply on that ticket.
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Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington.