baby-lux.com

4.4
4.4 Based on 81 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Frustrating service and endless delays

Quality comes at a price. If you're considering purchasing from this service just because it’s slightly cheaper, I strongly advise against buying anything without seeing it in their warehouse first; they are simply not capable of providing proper information before the sale. Moreover, the promised additional one-month delivery time may extend by yet another month (or more) with no certainty at all. In summary, a disappointing post-sales experience and a complete failure to deliver the product. I had to follow up repeatedly for updates on my order placed on October 4th (with a promise of next-day shipment), and only parts were shipped after my inquiries. The main item, a stroller, was promised for early November but was delayed for another month without certainty. Their lack of solution-oriented approach is frustrating. Ultimately, the cancellation request for the missing item was made, as they complicate the process and do not track orders effectively. I would not recommend them if you seek a smooth purchase experience.

2
Date of experience: Nov 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More