I attended The Baby Ultrasound Clinic for an early scan at Huddersfield to check that my baby was okay and to get reassurance. Unfortunately, my experience left me feeling more anxious rather than reassured.During the scan, the sonographer repeatedly focused on my ovaries, which was not my concern or the reason for my visit. I had booked to confirm my baby’s wellbeing (gestational sac, fetal pole and dating), but this was not clearly explained to me at the time. The lack of clear communication meant I left feeling uncertain and worried.When I raised my concerns with the clinic, I received apologies and was told that the scan met their internal protocols. However, this did not address the fact that the service failed to provide me with the reassurance I had booked and paid for. While I understand that they are now looking at improving staff training, this was not helpful for the scan I had.I am disappointed with my experience and would not return. I hope that in the future the clinic provides clearer communication so that patients leave with confidence and reassurance rather than anxiety.
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Baby ultrasound clinic is an independent private company that was established over 10 years ago. This is medical led business with you and your baby as number one priority. Baby Ultrasound clinic currently operates rom Bolton, Huddersfield, Chester, Blackpool, Wakefield, Sheffield, Preston, Stockport and Bangor in North Wales.
