*Update, i was offered a complimentary scan to make up for the bad experience, however after explaining i wish to not return back there after how we were treated, they've said they can't offer any other form on compensation. They just want to take your money*AVOID AT ALL COSTS!!Do not recommend. Save your money! We booked the Blackpool branch for an 8 week scan as a bit of reassurance but what a mistake! Arrived to an overbearing “receptionist” who was blasting dance music which was very unsettling, especially as a nervous couple expecting their first child & would have appreciated a calm environment. The printer was broken but we were told they could email us the photos which was fine. There was a couple before us who had brought about 6 family members with them & they allowed them all in, which is fine but they went way over their allotted time to which when our time came the Sonographer accused us of being “very late” when we’d actually arrived 15 minutes early but had to wait over 45 minutes extra and by this point my bladder was going to burst. The Sonographer was very rude to my husband & I, she told me off for my bladder being too full, she told me off for being too tense rather than speaking calmly to me & understanding my nerves, everything she asked me was in a short & very annoyed tone for example she asked when my last day of my first menstrual cycle was & when I told her she demanded I was wrong to which I explained I track it on an app & can show her proof? When she did a wellness check & didn’t say a word just pulled very concerned faces as she dug the sensor further into my bladder & replied with “hmm” noises when asked if everything was ok.At the end of our session she just said “scan complete” & turned around, leaving my husband & I to awkwardly clean myself up & leave the room. The receptionist then insisted his printer might be working now but we just asked for them to be emailed so we could leave ASAP.
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Baby ultrasound clinic is an independent private company that was established over 10 years ago. This is medical led business with you and your baby as number one priority. Baby Ultrasound clinic currently operates rom Bolton, Huddersfield, Chester, Blackpool, Wakefield, Sheffield, Preston, Stockport and Bangor in North Wales.
