backcareonline.com.au

4.7
4.7 Based on 246 reviews

One of Australia's leading suppliers of products for Back Pain with many of our products being manufactured here in AU - Shop Now - Sale ends soon....

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Venetia Patterson
WARNING

WARNING: I ordered a shower stool and travel bag on 10/1/25, which was "shipped" a few days later. When it didn't arrive, I contacted them to find that the stool was out of stock (nationwide, so they sold me something they didn't actually ever have). When I asked to cancel the order, they claimed that the bag had "just shipped" that day so I could no longer cancel the order, but could return it (at my expense) for a refund. I ended up keeping the bag (I was due to go away) and requested a refund for the stool. It's now been 17 business days, and they still have not returned my money. DODGY COMPANY. Do not use. No phone number to call and speak to someone, just "polite" emails thanking me for my patience - of which I have none left.

1
Date of experience: Jan 10, 2025

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Business Details

  • One of Australia's leading suppliers of products for Back Pain with many of our products being manufactured here in AU - Shop Now - Sale ends soon.

  • language https://backcareonline.com.au

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