Got a used product. The initial solution proposed by the customer service was only $25 refund which was not considerate. After almost an hour of chatting, finally got a satisfactory solution that compensated the inconvenience caused by the bad shopping experience.
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Find the foremost selection of The North Face, Mountain Hardwear, Arc'teryx, and Patagonia skiing, camping, hiking, and backpacking gear on Backcountry.com. As the premier online outdoor gear retailer, we offer a 100% satisfaction guarantee and free shipping.