DON'T EVEN BOTHER! I am putting one star because there is no lower rating that. Worst online experience so far. I have been waiting for a month (whereas expected delivery is supposed to be between 5-10 days) for a bag to finally have them tell me (only after I finally emailed them) that it would take months for the bag to be delivered because some material is missing. Worst customer service so far: they answer once per day and are unreachable via phone. I have been asking for a refund for 10 days already still nothing.
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