The service is one of the most frustrating in Germany. They cancel subscriptions for minor amounts, impose unreasonable price increases, and make it nearly impossible to reach someone helpful. I’m sharing my experience here because, like many others, I've had no luck with their customer service. Despite paying the required amounts, there are inaccuracies in my payment history. This is just one example of how they complicate matters for customers. It seems they only care about collecting payments.
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