baiia.com.au

4.3
4.3 Based on 495 reviews

...

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Celestia Bell
These pieces do not fit "every body" and be aware, the company does not offer refunds.

This company claims to fit "every body" and be able to wear their (very expensive) swimsuit pieces in a number of various ways. But on arrival the pieces certainly do not suit my body shape, nor can I personally wear them multiple ways. On contacting them for a solution they advised that they DO NOT offer refunds (which is stated in their policy but this is not really clear unless you go looking for it.) because they are a "small company". They suggested I might like to try their dresses instead - I'm not looking for a dress, I'm looking for bathers that fit and feel good, which these do not. Personally, in a case like this, I think good will should prevail and a refund be offered as an exchange is no use to me.

1
Date of experience: Nov 23, 2023

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