Buyers BEWARE. This company does not do returns, only exchanges. I didn’t know this when ordering my suit- I guess I just assumed a $230 suit would be returnable. When I got the suit I thought it was the wrong fit, because it was uncomfortable. I had to pay $25 to return it back to Australia. I had a fit consultation, received my second suit and it was HORRIBLY uncomfortable. The fabric has no give. Not to mention it’s like three or 4 pieces of fabric that you’re wearing… it’s just too much. You’re not going to be comfortable swimming in this, I can guarantee it. Frankly, If you like feeling like a stuffed sausage then this is the suit for you. I begged and pleaded for a refund instead of store credit but they are making me pay ANOTHER $25 to return it again. At this point I have almost $300 invested in swim suits. They gave some excuse about how they are a small business and that’s why they don’t do refunds but I have literally TRIED to like two swim suits now and it just doesn’t work for me no matter what suit I buy. I asked if they would make an exception as I don’t want to go through this process a third time and they won’t budge. Super disappointed in the customer service and just the suit in general.
Claim your business profile now and gain access to all features and respond to customer reviews.
