baiia.com.au

4.3
4.3 Based on 495 reviews

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Gemma F.
Good quality but couldn’t find size to suit after multiple returns.

So disappointed. Spent a lot on postage for returns (close to $100) on top of the cost of the swimwear and still could not find a good fit. Upset after receiving my last order I gave up as I could not afford to send them back again from NZ. So recently while in Aust on holiday I contacted them and asked if I could send back while there (as much cheaper for postage). My bikini was unworn, still with the tags on and a current style and fabric. (I was hoping I may be able to try some on in a store but wasn’t near any retailer so was hoping to get a credit to use on one of the new dresses or something.) I got a reply email stating that no I could not return them as it was outside their 30 days. No consideration was given to the cost of returning from overseas and that I had already spent a lot on multiple returns. Would not try again. Too expensive to take the risk. I would not recommend to anyone I know unless they could try on in person.

2
Date of experience: Oct 21, 2022

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