What a disappointment. Although they got the work done, I was underwhelmed by the quality of the same, their complete unresponsiveness to repeated emails, their lack of due diligence, and upset by their dishonesty and behavior. As a lawyer, I expect lawyers representing me to (i) carefully read my emails and answer questions asked, (ii) respond to queries and issues posed in a fulsome manner addressing matters I miss or am unfamiliar with, (iii) respond to repeated emails in a timely manner (rather than ignoring emails as they seemed to be doing) and (iv) make corrections to documents as reviewed and requested. Balcells Group failed in all, albeit getting what needed done during a the holiday season. In particular, they did not carefully read my emails and answer very specific questions in a timely manner. If an answer was provided, it was often after I again reminded them of it and was a pro forma one which could easily be looked up on the web. Also, they took a myopic approach to the issue presented, rather than advising me of broader and necessary things I should have been advised of in dealing with my problem. Most disappointingly, I was mislead about documents that had been filed. Instead of filing corrected documents I sent them they filed the draft documents with errors. This was evidenced by submitted receipts they themselves emailed and showed me. They simply didn't bother to make the corrections to the documents, whether due to laziness or oversight. Good legal professionals would not make such a mistake and then try to cover it up. It would have been better if they just owned up to their mistake. Finally, when I repeatedly asked that they make corrections and resubmit the documents they had filed, they simply ignored me and never responded to my emails. I would not call them abogados, rather paper-pushers. Very disappointing work and behavior. I recommend looking elsewhere for proper legal advice and assistance. They give us lawyers a bad name.
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