Our experience with this firm was deeply disappointing. For our case said to be filed on 10/10/2025 with reference REGAGE25e00089275609, we received no concrete update even after the 20 business-day legal window; despite multiple emails asking very specific questions (submission date and expediente number, whether any subsanación was issued, and whether a positive administrative silence request had been filed), we either got no reply or vague “in process” messages with no guidance. At the most critical moment—when our client’s visa was about to expire—we asked for an urgent action plan (including, if needed, a fresh entry/declaración de entrada). We received no actionable direction, and our client ultimately lost the visa, had to leave Spain, and incurred additional costs. This level of non-communication and poor time management is not just unprofessional; it shows a lack of responsibility toward foreseeable risks. We keep a full paper trail (emails, the official filing receipt, and dates) and can present it if needed. This process caused both financial and emotional damage; we do not recommend this office to anyone seeking transparent, timely, and accountable service. We also state publicly that we will pursue our rights regarding this office through legal channels and file the necessary actions.
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