I planned to move to Madrid in November '24 under the DNV program. When I initially contacted a team member in September, I was told the process should be completed if not close to completion by my move date. After the initial consultation and fees payment, the communication was very slow and vague. I wish I had read the reviews earlier, but I guess I can find comfort in this experience being not unique to me. As other people stated, the response time was very slow and unclear. By the time I was set to arrive in Madrid, I still did not have the paperwork. This put me in a very difficult situation because you cannot rent most apartments without dni/nie. So I had additional expenses staying in an AirBnB. Fast forward to the last week of January, I received an email stating that they needed more documentation because the paperwork I submitted was expired and that I needed an approved translator. Of course, the paperwork was expired because they were sitting on my documents for almost 4 months and apparently they never looked over my information because otherwise I would've been told in a timely manner that I needed to use a different translator. This experience was especially frustrating because I am nearing the end of my 90 days. Thankfully, I found a local firm, and after one meeting, we were able to correct everything and get things submitted in one day instead of 5 months.
Claim your business profile now and gain access to all features and respond to customer reviews.
