I underwent my digital nomad visa process with Balcells, and the experience was dreadful. I'm not sure if this is a common issue, but the lawyer who assisted me, Alejandro Pérez, provided very poor follow-up, to say the least.During our initial call, I explained my objectives to determine if the visa was suitable for me. However, the information he gave me was incorrect regarding what I was looking for, which I discovered after consulting with various other lawyers.Concerning the visa process and its cost, the fees were significantly higher compared to other firms. I was aware of this and expected good service in return. Yet, he did not respond to my emails unless I persisted. He required me to travel to Spain to submit the application in person, waiting until the last day to do so and even asking me to extend my trip. Then, he incorrectly submitted the documentation because of a PDF that couldn't be opened, leading to the rejection of my application. To resubmit it, I had to return to Spain and pay the governmental fee for the process again, which, coming from Mexico, was not an insignificant expense for me.Once the application was submitted, he again stopped responding to emails. Whenever I needed information, I had to call the office or send multiple emails until he would finally respond weeks later. At last, he filed a document that should have been submitted weeks earlier, which resulted in the approval of my visa. Later, when arranging the appointment to obtain my residency card, which involves paying a fee that the firm covered, there were issues at the police station. They questioned who made the payment since it was incorrectly made out with a series of nines instead of my passport or NIE number, forcing me to pay the fee once again.After this, I reached out to Alejandro to inquire about the appointment for picking up my card and informed him about the fee issue, yet I have not received a response to this day, which no longer surprises me.In summary, hiring this firm means paying more than at other places for consultancy and follow-up that, regrettably, are not provided. If you have the chance, especially for digital nomad visas, I suggest looking for another firm or an independent lawyer. Do not waste your money with Balcells.
Claim your business profile now and gain access to all features and respond to customer reviews.
