I paid 75€ for a consultation with an immigration lawyer Ines Molina. At the end of the consultation the lawyer informed me she would follow up on some questions she couldn’t answer, find out some information and come back to me. Their own website also states that following a consultation, the lawyer will email you a summary of what was discussed.Two weeks later and I have not had any communication whatsoever from the lawyer. I have sent her emails which have been ignored. I also complained via the contact section on the website and got a response from the company apologising and advising they would ask her to contact me, with the CEO Christian Balcells copied into the email and still nothing. I sent a third email which was also ignored.I am keen to progress my situation and was planning on moving forward with the assistance of the company. I was impressed during the consultation however do not know what went wrong after that and why I have been left completely in the dark. They cannot respond to emails, have zero communication with customers and have extremely poor customer service.This is not a company I would recommend to anyone.
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