Wouldn’t recommend working with Balcells Group even to my worst enemy. We worked with them on our Spanish DNV application which they made beyond stressful by being unresponsive, unreliable, and unprofessional, with constant delays. If you want to pay a lawyer to make mistakes while you do the work yourself, go for it. Otherwise, I wouldn’t recommend it.A few examples: they gave us the green light to come to Spain once we gathered and translated all the documentation and they checked it, only to tell us that the translation wasn’t done by a proper translator 5 days before our flight. They had the docs for over a month prior. This resulted in a delay of two weeks during which we wasted time and money, as we couldn’t get a refund for the flight and AirBnB, along with the additional expenses for the new translations. They admitted their mistake.Then, when we were ready to apply, we asked to see the documentation before they submit it, only to find completely different names in the registration. Again, they admitted their mistake.Then, when we were asked for additional documents, they completely missed our email saying they can translate them, which resulted in us almost missing the deadline. Because they went on vacation, we were left to find a translator on our own and handle the whole process without their help.The application process which usually takes up to 1.5 months lasted over 3 months with their “help”.Finally, when we asked them to adjust our outstanding balance due to these issues, they never responded.
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