I had made a large ballon order for my child’s graduation party and one of the big lettered balloons in “GRAD” had broken as a result of my own fault. When I called their number I was very desperate as the party was coming up very soon and I couldn’t get that big letter near me urgently. They spent the time to hear my situation and listen. They responded on how they would help me and the best logistics to get me the balloon. They fixed the situation for me and delivered the broken lettered balloon within no time. It was unbelievable. It was so refreshing to have such great customer service that actually cared and provided a great product. I will be ordering more balloons for my kids events from here.
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