Avoid this bank. After several years with them we have sold all our Spanish property and have no need of the account. After spending hours on the phone and a lot of money we have got no nearer to closing the account. There is no money in it as we brought it to nil as they advised but they still are unable to close it. I have asked to have my emails referred to the complaints department but keep getting a completely useless generic reply. I have told them I will not be going back to the island to close it in person or putting anymore money into it.
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