bangkokbank.com

1.1
1.1 Based on 21 reviews

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Paul Sumner
Bangkok bank has frozen my account!!!!!

I received a message from Bangkok bank in the app to go to the branch where I opened the account within 30 days to verify it. I went the next day, queued for an hour, provided all the correct docs. After signing lots of copies and forms the banker said ok all finished no problem. She then asked me to make a small transfer to someone to test if all was ok. I tried to make a transfer and it failed. She call head office and they said that my account had been frozen for 3 to 5 days! I complied with everything and even then they froze the account for no reason!The bank was full of people who had had their accounts frozen. One guy had opened his account in Pattaya but now lives in Hua Hin they said he had to go back to Pattaya!Eight days later my account is still frozen. I have a flight booked to Cambodia, but will have to cancel it as I do not have access to any money. I have even had to borrow money from friends for food! The manager of the bank told me today that it would be unfrozen at 15.30 today. Guess what it wasn't now they are closed and will not open until Monday., and nobody gives a SH#T!DO NOT USE BANGKOK BANK UNDER ANY CIRCUMSTANCES THEY ARE A BUNCH OF CROOKS!!!!!

1
Date of experience: Aug 19, 2025

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