Customer 800 number computer sucks it misinterprets everything you say and connects to the wrong department.
Website sucks because it's the worst design ever, everything is impossible to find. TOTALLY UNINTUITIVE.
App suck because its slow and unintuitive.
Customer service sucks because they're incompetent.
The employees suck because they're rude.
The company/corporation sucks because they're greedy crooks.
Highest fees in the industry.
Lowest paid interest on your account in the country.
Highest charged interest on credit cards & loans in the country
DO NOT USE BANK OF AMERICA
USE A CREDIT UNION
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