bankofamerica.com

1.3
1.3 Based on 853 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Sallie Foxwell
I have been a Bank Of America customer for over 25 years now & now things are just getting so bad wi

I have been a Bank Of America customer for over 25 years now & now things are just getting so bad with them, I am closing my bank account & credit cards.
I cant believe that a bank could treat a customer so bad when they have been with them for as long as I have.
I worked hard to get my credit score up & to get a higher credit amount on the credit cards.
They contacted me & informed me that they were cutting back my credit amount on my cards. I always paid every month & I paid more than the amount they wanted. Bank of America has too high of an interest rate on their credit cards for one thing & they just want to charge any amount they can from their customers. Sorry but they dont care about their customers, they only care about how much money they can get from you in interest on cards & fees charged on your bank account.
Since cutting back the credit limit on my cards, they now charged me $12 for my checking account. I still have direct deposit and have some of my paycheck deposited in the bank but its not enough now not to get a charge. The Bank Of America closed in my area during the Covid scare. We only have an ATM now, an ATM that does not work properly most times & frequently shuts down. I deposited all the money I had on me to pay bills, the ATM shut down during the transaction & the money was not deposited to my bank account. I had to contact the bank about it & it took over 2 weeks for the bank to deposit the money to my bank account. So, I am closing my bank account, and I am closing my 2 credit cards with them. I am so fed up with them, how I have been treated. So screw Bank Of America.

1
Date of experience: Mar 01, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More