bankofengland.co.uk

1.3
1.3 Based on 21 reviews

The Bank of England (BoE) is the central bank of the United Kingdom. Founded in 1694, the Bank’s mission is to promote the good of the people of the UK....

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DarkaVFX22
Request for clarification on bank notes

Regarding which old £1 notes can or cannot be exchanged at my local branch? At 81 years old, I've been targeted by various fraudsters since 2002. Unfortunately, I lack the resources to address these issues legally and have lost significant funds over the years. This week, I was informed by a representative at my local branch that my old £1 notes couldn't be exchanged for modern currency due to their serial numbers not being on an acceptable list. I've been a customer since December 2018 and only recently found these notes among my late daughter's belongings. I would appreciate clarification on the current rules regarding exchanging bank notes that appear legitimate. I always believed this would not be an issue, yet I was advised to contact the central bank directly.

2
Date of experience: Jun 30, 2025

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Business Details

  • The Bank of England (BoE) is the central bank of the United Kingdom. Founded in 1694, the Bank’s mission is to promote the good of the people of the UK.

  • language https://bankofengland.co.uk

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