I honestly don’t even know where to start with how disappointing this spa day at Bannatyne was. From the moment we walked in, the place felt dirty and poorly maintained. The floors in the changing rooms were grimy, with mould everywhere, and the lockers didn’t feel clean or secure at all they looked derelict!!
The spa facilities themselves were even worse. The pool looked cloudy, like it hadn’t been properly cleaned, and there was a strange smell throughout the whole area. Everywhere had visible grime around the edges, which made it completely uninviting to use. Everything was broken or dirty!! For somewhere that’s supposed to be about relaxation and hygiene, it felt the complete opposite.
Staff didn’t seem interested or attentive either. We had to wait around with no clear guidance, and when we did ask for help, it felt like we were being brushed off. The whole experience felt disorganised and neglected.
To top it off, the treatment rooms didn’t feel much better. Everything just felt old rushed and not very clean, which completely ruined the experience. It’s meant to be a treat, but it honestly felt like a waste of money.
I would not recommend this spa day to anyone. It was far from relaxing – just uncomfortable and disappointing from start to finish.
The food was also disgusting
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Founded in December '96 by Duncan Bannatyne, The Bannatyne Group operates Health Clubs, Spas and Hotels throughout the UK.
