I worked with BARE International as a mystery shopper and completed Shop #12232091 in November 2025.
The mission was completed on time, the report was fully accepted, and all requested edits were made.
However, despite repeated confirmations that payment would be made by the end of January, I am now in February and still have not received any payment.
What makes this situation unacceptable is that:
• I had to advance my own money to complete the assignment
• I relied on the communicated payment timeline
• I am now under serious financial pressure, including bank penalties
• Communication has been slow, vague, and inconsistent (“end of the month”, “please wait”, etc.)
• No bank transfer proof has been provided despite multiple requests
For a company that claims to be professional and global, this payment handling is deeply disappointing.
Doing the work is demanding, expenses are real, but when it comes to paying evaluators, the company takes its time with little consideration for the consequences on freelancers.
I would strongly advise other mystery shoppers to be extremely cautious and never invest money they cannot afford to wait months to recover
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With a legacy spanning 36 years, BARE International is a pioneering global provider of customer experience research. Catering to a diverse spectrum of industries, BARE International operates in more than 150 countries, supplying actionable insights provided by their in-house field force team that drive customer satisfaction, loyalty, and business efficacy.
