Our experience with Barnard Marcus was mixed. Going to the viewings and liaising with the estate agents was fantastic, particularly the Redhill branch, Peter and Gareth. They were super helpful and flexible in supporting us with our first time purchase. However, once we confirmed our offer and got further through the process, we were handed to a senior sales progressor from the New Malden branch who was rude and condescending, trying to pressurise us as first time buyers to expedite her sale. She called us extremely nervous and naive, informing us that we should ignore the results of our home buyers survey as we are holding up exchange, although we only had one simple request to check the boiler. Overall, we would have given 5 stars if we didn’t have these conversations with this individual. We had a good experience and now have the keys to our home.
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Buy, Sell or Rent your home in London with Barnard Marcus.
Part of Sequence, award-winning national estate agency selling thousands of properties across the UK.
