An appointment was booked on telephone, wrote details down including name of person. Got an email, different person different day and time for an appiuntment, Accepted new date and time. Person showed up and quote I got for a 25% share in my home owmership was £5,000. Next, mortgage advisor, date and time booked, I explained that I wanted the appointment remotely, then someone rang to confirm appointment but apparently I had to go to their nearest office physically. I explained that I had agreed to a remote appointment, then I was told that this peson wasn't advised of this and that they were so busy it would be virtually impossible to book another appointment any time soon. My view a lot of inexperienced young people playing games with people's lives and their money. I found absolutely no empathy in their dealings. If they can't get initial appointments correct what hope have you got for them to deal with a substantial amount of money?
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