Unprofessional and untrustworthy timewasters.We tried to sell our property via Barnard Marcus, they made multiple mistakes with the property particulars, told lies (I know what estate agent doesn’t but some of these were just baffling), discriminated against a female first time buyer who had made us an offer by telling us not to go with her because she might get pregnant and the sale would fall through. They can’t use their own systems, at one point sending an offer from ourselves on our own property and a congratulations letter saying the offer had been passed over to the sellers (us).They also argued with me when I asked to make sure the door was properly locked. No respect for the safety of your property.They have no duty of care to their clients and just want a quick sale and will harass you to accept a lower offer and refuse to pass on rejections or counteroffers to potential buyers. They waste time with pointless phone calls and talk nonsense without actually fulfilling the basics an estate agent should under the TPO guidelines.We did repeatedly raise these issues with them and nothing improved or changed sadly.
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