I had a very poor experience with Morden (Vince and Paul) branch, its so many things. they did not hand me the house key on the contract date because the house failed on the house safety check( Should be dobe before they offer it to rent ), The Main door lock was broken, they promised to change it then I changed it myself 2 months later. I have sent many and many emails asking for the landlord's email address and phone number they do not even reply, I went to the agency, asking if they will send but nothing happens. well what say, if you like to be disappointed they can help with.
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