barnesandnoble.com

3.7
3.7 Based on 522 reviews

Barnes & Noble is the world’s largest retail bookseller and a leading retailer of content, digital media and educational products. The Company operates over 600 Barnes & Noble bookstores in 50 states, and one of the Web’s premier e-commerce sites, BN.com....

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Pat Weyl
Deceptive

I ordered a Blue Studded Tumbler w/straw. When it arrived it was white. Tried to get return info and got transferred around with repeated question to verify my info, which is a stall tactic. Told after the fact they would have to deduct $9.99 for return! Horrible customer service. Item listed is not the one received. Deceptive.

1
Date of experience: Feb 25, 2026

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Business Details

  • Barnes & Noble is the world’s largest retail bookseller and a leading retailer of content, digital media and educational products. The Company operates over 600 Barnes & Noble bookstores in 50 states, and one of the Web’s premier e-commerce sites, BN.com. Our Nook Digital business offers a lineup of NOOK® tablets and e-Readers and an expansive collection of digital reading content through the NOOK Store®. Barnes & Noble’s mission is to operate the best omni-channel specialty retail business in America, helping both our customers and booksellers reach their aspirations, while being a credit to the communities we serve.See more

  • language https://www.barnesandnoble.com

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