Tried checking inventory online at my local store and displayed everything I wanted was available. All 3 books I wanted were not at the location and even talked to an employee about availability. I ended up just ordering them and the worker put my info in wrong so I had to manually do it my self at home. (I understand people make mistakes, so not the biggest issue) My main concern and reason for this review is the website. It’s hard to navigate and I am not able to check my order status, never got a confirmation email with a link, and still don’t even know if my package is coming to the right place or even at all. PLEASE FIX THE WEBSITE! I won’t be ordering anything online from B&N until this is fixed.
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Barnes & Noble is the world’s largest retail bookseller and a leading retailer of content, digital media and educational products. The Company operates over 600 Barnes & Noble bookstores in 50 states, and one of the Web’s premier e-commerce sites, BN.com. Our Nook Digital business offers a lineup of NOOK® tablets and e-Readers and an expansive collection of digital reading content through the NOOK Store®. Barnes & Noble’s mission is to operate the best omni-channel specialty retail business in America, helping both our customers and booksellers reach their aspirations, while being a credit to the communities we serve.See more
