These clowns are, unfortunately, the scheme administrators for my Interactive Investor SIPP. I moved a pension in drawdown to II, completing in November 25 but then the problems started...I had drawn income from the previous pension provider in the 25/26 tax year and BW insist that I need to provide a P45 before they can setup my withdrawls from II. My previous provider doesn't provide a P45 though and, seemingly, they don't have to! I'm now going through the nightmare of passing messages back and forth via II to ask why the P45 is needed (no answer) and to keep saying I haven't got the documents that BW ask for.So far, other than a P45 I've been asked for:A P45 or P60 from my previous employer - Irrelevant as I left before the beginning of this tax yearPay slipp from my previous pension provider - They don't produce themA P60 for this tax year - Yes really! A document that won't be available until May and will then be irrelevant for setting up income this tax year!I've forwarded emails from my previous provider showing payments made and tax paid. I've forwarded screengrabs form my HMRC account showing payments received, tax paid and my tax code but it's like banging my head against a brick wall!Comms via II to BW take days, nobody from BW will actually talk to me to explain the delay. All I want is access to my money!
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